If your Order is damaged or never received.
Please let us know immediately if you receive a damaged product, or if product has not been received by the expected date. If the product has not been received we can give you a refund or exchange for your product. If the product has been damaged, we can give you an even exchange for comics, or a full refund for other products.
If your Order was recieved
If the product has been received, it can be returned with in 7 days for all non-paper products. (Comics, Graphic Novels, ect.) We do not accept returns on comics unless they have been miss-graded. For those instances we will take it to a case by case basis and work out what is fair with the costumer.
All comics are bagged and bordered. We wrap our more expensive Comics in bubble wrap before shipping when there is room. We also never ship comics in bags, all comics are shipped in boxes or Cardboard Envelopes to save them from being damaged in shipping. We limit to only 4 Comics per envelope maximum. All shipping is tracked to assure we limit loss and tardiness
For all other products
All other products are shipped in boxes or bags and wrapped in bubble wrap. All products are of different shapes and sizes so they are all priced differently and ship in different size boxes. All shipping is tracked to assure we limit loss and tardiness.